Warranty

First Windows and Doors Warranty

Our windows and doors comply with the New Zealand building code.

All products supplied by First Windows & Doors meet or exceed the requirements of the New Zealand Building Code in terms of durability and performance.

This means our windows and doors have been designed and successfully tested to perform in New Zealand’s most diverse conditions, and will:

  • Satisfy the strength and deflection requirements of the standards
  • Deliver the desired levels of weathertightness appropriate to the prescribed wind zones
  • Meet the air leakage requirements necessary to provide comfort and efficiency
  • Provide thermal performance to meet or exceed the requirements of part H1 of the Building Code
  • Include glazing of appropriate weight, strength and safety to satisfy not only the expected wind load but also accidental human impact.

In accordance with the TERMS AND CONDITIONS OF WARRANTY, a warranty for all First Windows & Doors products is provided, under normal conditions of use, against failure of materials and/or workmanship for a period of 5 years from the date of practical completion.

The surface finishing of the aluminium extrusion is covered by a separate Performance Warranty which is dependent on the actual finish selected.

Please note: This warranty is subject to correct installation as outlined in the Building Code Acceptable Solution Clause E2/AS1 External Moisture or an approved alternative solution, and sufficient care and maintenance as detailed on the First Windows & Doors website and brochure.